How can we help?
From billing questions to generation troubleshooting — find answers below or reach out to our team directly.
Billing & Subscriptions
Plan changes, payment issues, invoices, and refunds.
AI Generation
Text-to-Image, Sketch-to-Realistic, and generation quality.
Pattern Exports
CAD file downloads, formats (SVG, DXF, PDF), and scaling.
Account & Access
Login issues, team seats, and account settings.
Frequently Asked Questions
Quick answers to the most common questions about our platform.
Your free trial lasts 7 days and includes 5 Text-to-Image generations and 1 Sketch-to-Realistic generation. No credit card is required to start. Once the trial expires or you've used all credits, you can upgrade to any paid plan to continue creating.
Text-to-Image lets you describe a garment in words and our AI generates a photorealistic design. Sketch-to-Realistic takes your rough sketch or mood board and transforms it into a production-ready visual. Both features are usage-based with monthly limits depending on your plan.
Pattern Generation extracts your AI-generated designs into manufacturing-ready CAD files (SVG, DXF, PDF) scaled to real measurements. This is available on all paid plans. Export limits vary by subscription tier — Starter includes 100/month, Serious Founder includes 300/month, and Studio gets unlimited exports.
Yes. You can change your subscription tier at any time from your account settings. Upgrades take effect immediately with prorated billing. Downgrades apply at the start of your next billing cycle, so you keep your current plan benefits until then.
On the Serious Founder plan and above, you receive full commercial rights to all designs generated on the platform. Free Trial and Starter plan users retain personal-use rights. See our Terms of Service for the complete intellectual property details.
We accept all major credit and debit cards (Visa, Mastercard, Amex) via Stripe. For Enterprise plans, we also support invoicing and bank transfers. All transactions are secured with industry-standard encryption.