# Kleiders — Full Content Reference

> This file contains the complete text content of all public-facing pages on the Kleiders platform (https://kleiders.com). It is intended for AI agents and large language models that need comprehensive context about the product, features, policies, and documentation. For a curated index, see https://kleiders.com/llms.txt.

---

## Table of Contents

1. [About Kleiders](#about-kleiders)
2. [How It Works](#how-it-works)
3. [Core AI Capabilities](#core-ai-capabilities)
4. [Pricing Plans](#pricing-plans)
5. [API Documentation](#api-documentation)
6. [Academy Journal](#academy-journal)
7. [Support & FAQs](#support--faqs)
8. [Terms of Service](#terms-of-service)
9. [Privacy Policy](#privacy-policy)
10. [Licensing & Usage Rights](#licensing--usage-rights)
11. [Returns Policy](#returns-policy)
12. [Atelier & Tailor Agreement](#atelier--tailor-agreement)
13. [Contact & Sales](#contact--sales)

---

## About Kleiders

Kleiders is an AI-powered fashion design platform. The tagline is "Wear Your Imagination."

Generate custom tech packs and sewing patterns instantly with AI. Streamline your fashion design process and turn concepts into production-ready apparel assets.

Kleiders bridges digital imagination and physical garment production. The platform is built for independent fashion founders, design studios, and apparel brands who need to go from concept to manufacturing-ready assets in minutes rather than weeks.

### Core Value Proposition

- **Digital Synthesis**: AI to Pattern — Turn text descriptions or sketches into photorealistic garment visuals.
- **Craftsmanship**: Technical Blueprints — Export production-ready sewing patterns with seam allowances, grainlines, and notch marks.
- **Industry Standard**: Generate tech packs and pattern files compatible with professional manufacturing workflows.

### Key Differentiators

- AI model specifically trained for fashion design (understands fabrics, silhouettes, fit, colorways)
- End-to-end workflow: concept → visualization → pattern → production
- Regional sizing support (US, EU, UK) across multiple garment departments
- Integrated marketplace connecting designers with verified independent tailors (Ateliers)
- Escrow-protected payments for bespoke garment production

---

## How It Works

From imagination to wardrobe in four simple steps:

### Step 1: Design your garment
Use our AI-powered design studio to describe and visualize your perfect garment. Generate multiple concepts and refine until it's exactly right.

### Step 2: Confirm specs
Choose your fabric, provide measurements, set your deadline, and add any style notes or reference images.

### Step 3: Get quotes / choose tailor
Verified tailors bid on your request. Compare proposals, timelines, and portfolios, then select your artisan.

### Step 4: Track production → ship
Follow progress through our Agile Atelier system. Approve checkpoints, message your tailor, and receive your finished garment.

### What You'll Provide
- **Measurements**: Manual entry via form fields (future: body scan)
- **Fabric Choice**: Select from curated options, or supply your own material
- **Deadline + Budget**: Preferred delivery date and budget range (optional)
- **Style Notes + References**: Additional details and uploaded reference images
- **Fit Preferences**: Slim, regular, relaxed, or specific adjustments

---

## Core AI Capabilities

### Text-to-Image Generation
Generate photorealistic garment images from natural language descriptions. The model understands fabric types, silhouettes, colors, fit, and styling context to produce high-fidelity design concepts.

**Capabilities:**
- Multiple style modes: "photorealistic" (default), "editorial", "technical-flat", "mood-board"
- Generate 1–8 variations per prompt
- Output resolutions: 512×512, 1024×1024, 2048×2048
- Understands garment-specific context (e.g., "peak lapels", "selvedge denim", "relaxed fit")

### Sketch-to-Realistic Transformation
Upload a hand-drawn sketch, flat illustration, or mood board image and transform it into a photorealistic garment visualization. Pair it with a text prompt to guide fabric choices, styling, and colorway.

**Capabilities:**
- Accepts PNG, JPG, WebP (max 10MB)
- Adjustable fidelity: low, medium, high (how closely to follow the sketch)
- 1–4 variations per upload
- Optional text guidance for fabric, color, and styling

### Pattern Export Engine
Convert any generated design into manufacturing-ready pattern files. Provide body measurements and the engine will produce graded sewing patterns in your preferred CAD format, complete with seam allowances, grain lines, and piece labeling.

**Capabilities:**
- Export formats: SVG, DXF, PDF
- Custom body measurements (bust, waist, hips, height) in cm or inches
- Configurable seam allowance
- Optional size grading (XS–XL range)
- Individual pattern pieces with labeling (e.g., "Front Bodice", "Back Panel")

---

## Pricing Plans

Flexible plans for creators, founders, and studios. Save up to 16% with yearly billing.

### Free Trial
- **Price**: $0 for 7 days
- **Description**: Experience the platform's core value without incurring significant compute costs.
- **Includes**:
  - 5 Text-to-Image generations (total)
  - 1 Sketch-to-Realistic generation (total)
  - Standard exports
- **Does NOT include**:
  - Pattern Generation
  - Watermark-free designs
  - Priority support
- **License**: Personal use only. Outputs include a Kleiders watermark.

### Starter
- **Price**: $35/mo (yearly) or $42/mo (monthly)
- **Description**: Hobbyists and early-stage tinkerers testing out the platform.
- **Includes**:
  - 250 Text-to-Image / month
  - 50 Sketch-to-Realistic / month
  - 100 Pattern Exports / month
  - High-res exports
  - Watermark-free designs
- **Does NOT include**:
  - Priority support
- **License**: Personal use only. No commercial rights. May be used for personal projects, portfolios, and education.

### Serious Founder (RECOMMENDED)
- **Price**: $126/mo (yearly) or $149/mo (monthly)
- **Description**: Active users building out their first collections.
- **Includes**:
  - 1,250 Text-to-Image / month
  - 250 Sketch-to-Realistic / month
  - 300 Pattern Exports / month
  - Commercial rights
  - Extended context window limits
  - Priority generation queue
  - 24/7 basic support
- **License**: Full commercial rights. May manufacture garments, sell products, create marketing materials, deliver client work. No attribution required. License is perpetual.

### Studio
- **Price**: $339/mo (yearly) or $399/mo (monthly)
- **Description**: Small fashion studios and established brands with daily intensive workflow.
- **Includes**:
  - 5,000 Text-to-Image / month
  - 800 Sketch-to-Realistic / month
  - Unlimited Pattern Exports
  - Highest request rate limits
  - Team collaboration (3 seats)
  - Invite manufacturers roles
  - API access
  - Premium architecture support
- **License**: Full commercial rights for all team members. API-generated outputs carry same license.

### Enterprise
- **Price**: Custom
- **Description**: Organizations needing custom solutions.
- **Includes**:
  - Custom rate limits
  - Unlimited team seats
  - White-label options
  - Dedicated account manager
  - Custom licensing terms, including sublicensing and white-label provisions
- **Contact**: sales@kleiders.com or https://kleiders.com/contact

---

## API Documentation

### Overview

The Kleiders API gives you programmatic access to our AI-powered fashion design platform. With a few API calls, you can generate photorealistic garment images from text prompts, transform rough sketches into production-ready visuals, and export manufacturing-ready sewing patterns scaled to custom body measurements.

The API is built on standard REST principles. All requests use JSON, responses include pagination and error details, and authentication is handled via bearer tokens. Every generation is immutable and retrievable — once created, your designs are permanently stored and can be referenced by their unique ID.

- **Base URL**: `https://api.kleiders.com/v1`
- **API Version**: REST API v1
- **Format**: JSON
- **Access**: Available on the Studio plan and above

### Quick Start

1. **Get your API key**: Generate a key from your dashboard settings. Available on Studio plan and above.
2. **Make your first call**: Send a text prompt to the generations endpoint and receive design images in seconds.
3. **Export patterns**: Convert any generation into DXF, SVG, or PDF pattern files with custom measurements.

### Authentication

All API requests require a valid API key passed via the `Authorization` header as a Bearer token.

- Production keys are prefixed with `kld_live_`
- Sandbox keys are prefixed with `kld_test_`

Keys are generated and managed from **Dashboard → Settings → API Keys**. Each key can be scoped to specific permissions (read-only, generation, export) and can be revoked at any time.

**Example:**

```
curl https://api.kleiders.com/v1/generations \
  -H "Authorization: Bearer kld_live_xxxxxxxxxxxx" \
  -H "Content-Type: application/json" \
  -d '{
    "prompt": "A tailored navy wool blazer with peak lapels",
    "mode": "text-to-image",
    "count": 4
  }'
```

**Security**: Never expose API keys in client-side code or public repositories. Use environment variables and server-side API routes. If a key is compromised, revoke it immediately from your dashboard.

### Rate Limits

Rate limits protect the platform and ensure fair usage across all users. Limits are enforced per API key and reset at the start of each calendar month (UTC). When you exceed a limit, the API responds with `429 Too Many Requests` and includes a `Retry-After` header.

| Plan | Text-to-Image | Sketch-to-Realistic | Pattern Exports | Rate Limit |
|------|--------------|---------------------|-----------------|------------|
| Free Trial | 5 total | 1 total | — | 5 req/min |
| Starter | 250/mo | 50/mo | 100/mo | 30 req/min |
| Serious Founder | 1,250/mo | 250/mo | 300/mo | 60 req/min |
| Studio | 5,000/mo | 800/mo | Unlimited | 120 req/min |
| Enterprise | Custom | Custom | Unlimited | Custom |

Response headers include `X-RateLimit-Remaining` and `X-RateLimit-Reset` for programmatic monitoring.

### Text-to-Image Endpoint

**`POST /v1/generations`**

| Parameter | Type | Required | Description |
|-----------|------|----------|-------------|
| `prompt` | string | Yes | Natural language description of the garment to generate. |
| `mode` | string | Yes | `"text-to-image"` for this endpoint. |
| `style` | string | No | `"photorealistic"` (default), `"editorial"`, `"technical-flat"`, or `"mood-board"`. |
| `count` | integer | No | Number of variations to generate (1–8). Default: 4. |
| `size` | string | No | Output resolution: `"512x512"`, `"1024x1024"` (default), or `"2048x2048"`. |

**Example (Node.js):**

```javascript
import Kleiders from '@kleiders/sdk';

const kld = new Kleiders({ apiKey: process.env.KLEIDERS_API_KEY });

const generation = await kld.generations.create({
  prompt: "Oversized linen shirt, sand colorway, relaxed fit",
  mode: "text-to-image",
  style: "photorealistic",
  count: 4,
  size: "1024x1024",
});

// Each result contains a high-res URL and metadata
console.log(generation.results);
// → [{ id, url, prompt, created_at, metadata }, ...]
```

### Sketch-to-Realistic Endpoint

**`POST /v1/generations`**

| Parameter | Type | Required | Description |
|-----------|------|----------|-------------|
| `mode` | string | Yes | `"sketch-to-realistic"` for this endpoint. |
| `image` | file | Yes | Source sketch image (PNG, JPG, WebP). Max 10MB. |
| `prompt` | string | No | Optional text guidance for fabric, color, and styling. |
| `fidelity` | string | No | `"low"`, `"medium"` (default), or `"high"` — how closely to follow the sketch. |
| `count` | integer | No | Number of variations (1–4). Default: 2. |

**Example (Node.js):**

```javascript
import Kleiders from '@kleiders/sdk';
import fs from 'fs';

const kld = new Kleiders({ apiKey: process.env.KLEIDERS_API_KEY });

const sketch = fs.readFileSync('./my-sketch.png');

const generation = await kld.generations.create({
  mode: "sketch-to-realistic",
  image: sketch,
  prompt: "Premium silk evening gown, midnight blue",
  fidelity: "high",
  count: 2,
});

console.log(generation.results[0].url);
```

### Pattern Export Endpoint

**`POST /v1/patterns/export`**

| Parameter | Type | Required | Description |
|-----------|------|----------|-------------|
| `generation_id` | string | Yes | The ID of the generation to export patterns from. |
| `format` | string | Yes | `"svg"`, `"dxf"`, or `"pdf"`. |
| `measurements` | object | Yes | Body measurements: bust, waist, hips, height, and unit (`"cm"` or `"in"`). |
| `seam_allowance` | number | No | Seam allowance in the measurement unit. Default: 1.5cm. |
| `include_grading` | boolean | No | Generate a full size range (XS–XL). Default: false. |

**Example (Node.js):**

```javascript
const pattern = await kld.patterns.export({
  generation_id: "gen_abc123",
  format: "dxf",
  measurements: {
    bust: 92,
    waist: 74,
    hips: 98,
    height: 170,
    unit: "cm",
  },
  seam_allowance: 1.5,
  include_grading: true,
});

// Download the production-ready pattern file
console.log(pattern.download_url);
console.log(pattern.pieces);
// → [{ name: "Front Bodice", ... }, { name: "Back Panel", ... }]
```

### Webhooks

Receive real-time notifications when generations complete, patterns are exported, or errors occur. Webhooks eliminate the need for polling and enable seamless integration with your internal workflows.

All webhook payloads are signed with HMAC-SHA256 using your webhook secret. Always verify signatures before processing events to prevent spoofing.

**Available Events:**

| Event | Description |
|-------|-------------|
| `generation.completed` | Fired when an AI generation finishes processing and images are ready. |
| `generation.failed` | Fired when a generation fails due to content policy, timeout, or server error. |
| `pattern.exported` | Fired when a pattern export has completed and the file is ready for download. |
| `usage.threshold` | Fired when API usage reaches 80% or 100% of your plan limit. |

**Example — Creating and Verifying Webhooks (Node.js):**

```javascript
// POST https://api.kleiders.com/v1/webhooks
const webhook = await kld.webhooks.create({
  url: "https://yourapp.com/api/kleiders-webhook",
  events: [
    "generation.completed",
    "generation.failed",
    "pattern.exported",
  ],
  secret: "whsec_your_signing_secret",
});

// Verify incoming webhook signatures
import { verifyWebhookSignature } from '@kleiders/sdk';

export async function POST(req) {
  const payload = await req.text();
  const signature = req.headers.get('x-kleiders-signature');

  const event = verifyWebhookSignature(payload, signature, secret);
  // → { type: "generation.completed", data: { ... } }
}
```

### SDKs & Libraries

Official client libraries that handle authentication, retries, pagination, and type safety out of the box.

| Language | Package | Status |
|----------|---------|--------|
| Node.js / TypeScript | `npm install @kleiders/sdk` | Stable |
| Python | `pip install kleiders` | Stable |
| Ruby | `gem install kleiders` | Beta |
| Go | `go get github.com/kleiders/kleiders-go` | Coming Soon |

---

## Academy Journal

The Academy is Kleiders' educational content hub. It covers AI prompt engineering for fashion, precision biometrics, and navigating the bespoke digital-to-physical supply chain.

Content types include articles, tutorials, and guides published by the Kleiders editorial team. Users can subscribe to the Academy newsletter for weekly breakdowns of the best engineered garments on the Atelier network.

---

## Support & FAQs

### How does the free trial work?
Your free trial lasts 7 days and includes 5 Text-to-Image generations and 1 Sketch-to-Realistic generation. No credit card is required to start. Once the trial expires or you've used all credits, you can upgrade to any paid plan to continue creating.

### What are Text-to-Image and Sketch-to-Realistic generations?
Text-to-Image lets you describe a garment in words and our AI generates a photorealistic design. Sketch-to-Realistic takes your rough sketch or mood board and transforms it into a production-ready visual. Both features are usage-based with monthly limits depending on your plan.

### What is Pattern Generation and how do exports work?
Pattern Generation extracts your AI-generated designs into manufacturing-ready CAD files (SVG, DXF, PDF) scaled to real measurements. This is available on all paid plans. Export limits vary by subscription tier — Starter includes 100/month, Serious Founder includes 300/month, and Studio gets unlimited exports.

### Can I upgrade or downgrade my plan at any time?
Yes. You can change your subscription tier at any time from your account settings. Upgrades take effect immediately with prorated billing. Downgrades apply at the start of your next billing cycle, so you keep your current plan benefits until then.

### Do I own the designs I create on Kleiders?
On the Serious Founder plan and above, you receive full commercial rights to all designs generated on the platform. Free Trial and Starter plan users retain personal-use rights. See the Licensing page for full details.

### What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, Amex) via Stripe. For Enterprise plans, we also support invoicing and bank transfers. All transactions are secured with industry-standard encryption.

### Support Topics

- **Billing & Subscriptions**: Plan changes, payment issues, invoices, and refunds.
- **AI Generation**: Text-to-Image, Sketch-to-Realistic, and generation quality.
- **Pattern Exports**: CAD file downloads, formats (SVG, DXF, PDF), and scaling.
- **Account & Access**: Login issues, team seats, and account settings.

### Contact Support
Submit a support request at https://kleiders.com/support with your email, topic, subject, and detailed message. Response time: within 24 hours.

---

## Terms of Service

Last updated: October 2026

### 1. Agreement to Terms
By accessing or using the Kleiders platform ("Platform"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the service. The Platform acts as a marketplace connecting users seeking bespoke fashion generation and production with qualified independent tailors ("Ateliers").

### 2. AI-Generated Designs
Users may leverage our AI engines to generate garment concepts. You retain the right to use, modify, and request production for these designs through our platform. Kleiders retains a non-exclusive license to use generated outputs for platform improvement and marketing purposes. We do not guarantee that AI-generated concepts are physically manufacturable until reviewed and approved by an Atelier.

### 3. User Responsibilities & Biometrics
When participating in custom garment production, you are responsible for providing accurate biometric measurements. While our Fit Profile technology aims for high accuracy, the final responsibility for ensuring measurements are correct rests with the user. Inaccurate measurements provided by the user may void certain return or remake policies.

### 4. Marketplace Transactions

**Payments**: All payments are processed securely through our platform. Funds are held in escrow and released to Ateliers based on agreed-upon project milestones.

**Cancellations**: Orders may be cancelled for a full refund prior to the Atelier commencing production (typically marked by fabric procurement or pattern drafting). Once production has begun, cancellations are subject to our bespoke returns policy.

### 5. Intellectual Property
The Kleiders platform, its original content, features, and functionality are owned by Kleiders and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

**Contact for legal questions**: legal@kleiders.com

---

## Privacy Policy

Effective Date: October 2026

At Kleiders ("Company," "we," "us," or "our"), we respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website kleiders.com and our practices for collecting, using, maintaining, protecting, and disclosing that information.

### 1. Information We Collect About You

**Personal Information**: We collect personal information that you provide to us directly, such as your name, email address, postal address, and payment information when you register for an account or place an order.

**Biometric & Fit Data**: Crucially for our bespoke services, we collect biometric measurements, fit preferences, and 3D body scans ("Fit Profile Data") necessary to facilitate custom garment creation with our partner Ateliers.

**AI Generation History**: We log the text prompts, image inputs, and the resulting AI-generated fashion concepts created within the Design Studio.

### 2. How We Use Your Information
- To provide, maintain, and improve our Platform.
- To process and route your bespoke orders to suitable Ateliers based on capacity and material inventory.
- To train and improve our internal AI generation models (anonymized data only, unless explicit consent is provided).
- To communicate with you regarding your orders, account status, and platform updates.
- To detect, prevent, and address technical issues or fraudulent activities.

### 3. Information Sharing with Ateliers
When you initiate an order or request a quote from an Atelier, your necessary physical measurements, design concepts, and preferred material choices are shared with that selected independent business. We do not share your full payment details (e.g., credit card numbers) with Ateliers; all transactions are securely processed through our central escrow system.

### 4. Data Security
We implement reasonable security measures designed to protect your personal information, especially sensitive Biometric Data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. You are responsible for keeping your account password secure.

### 5. Your Choices & Data Rights
Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal information, including your Fit Profile Data. You can manage many of these settings directly from your dashboard settings. To request full account deletion, please contact us.

**Contact for privacy questions**: privacy@kleiders.com

---

## Licensing & Usage Rights

Last updated: April 11, 2026

This page explains how you may use the designs, images, and pattern files generated through the Kleiders platform. Your usage rights depend on your subscription plan.

### 1. What You Create, You Own
Kleiders does not claim ownership over the designs, images, or pattern files you generate using our platform. Subject to the license tier associated with your subscription plan, you retain the rights to all output produced from your prompts, sketches, and creative inputs.

### 2. License Tiers by Plan

**Free Trial (Personal Use)**:
- Generated images may be used for personal, non-commercial purposes only.
- Outputs include a Kleiders watermark.
- You may share outputs on social media with attribution.
- Pattern exports are not available on this tier.

**Starter (Personal Use)**:
- All generated images and pattern exports are watermark-free.
- You may use outputs for personal projects, portfolios, and educational purposes.
- Commercial use (selling products, client work, advertising) is not included on this tier.
- You may upgrade to a commercial license at any time.

**Serious Founder (Commercial Use)**:
- Full commercial rights to all generated images and pattern files.
- You may use outputs to manufacture garments, sell products, create marketing materials, and deliver client work.
- No attribution to Kleiders is required.
- License is perpetual — you keep the rights even if you cancel your subscription.

**Studio & Enterprise (Full Commercial)**:
- Everything in Serious Founder, plus extended team and organizational rights.
- All team members under your organization inherit commercial rights.
- API-generated outputs carry the same commercial license as platform-generated outputs.
- Enterprise customers may negotiate custom licensing terms, including sublicensing and white-label provisions.

### 3. Restrictions
Regardless of your plan, the following restrictions apply to all Kleiders-generated content:
- You may not claim that AI-generated designs were created entirely by hand if used for professional certifications or awards that require original human authorship.
- You may not use generated outputs for illegal, harmful, or deceptive purposes.
- You may not use Kleiders to generate content that infringes on existing trademarks, copyrights, or trade dress of other brands.
- You may not resell or redistribute the Kleiders platform, API, or model outputs as a standalone design-generation service without an Enterprise agreement.

### 4. Pattern File Usage
Pattern files (SVG, DXF, PDF) exported from the platform are derivative of your AI-generated designs and carry the same license as the source generation. If you hold commercial rights to the design, you hold commercial rights to the corresponding patterns. Pattern files may be shared with manufacturers, contractors, or production partners for the purpose of producing garments based on your designs.

### 5. Kleiders' Rights
Kleiders retains the right to use anonymized, aggregated usage data to improve our AI models and platform. We will never use your specific designs, prompts, or brand assets in marketing materials or public-facing content without your explicit written consent. The underlying AI models, algorithms, and platform technology remain the exclusive intellectual property of Kleiders.

### 6. License Survival
For plans with commercial rights (Serious Founder and above), the license to use previously generated outputs survives cancellation of your subscription. You retain full rights to all content created during your active subscription period. However, you will no longer be able to generate new content or export new patterns after cancellation.

**Contact for licensing questions**: sales@kleiders.com or https://kleiders.com/contact

---

## Returns Policy

### The Reality of Bespoke
Because every piece created on Kleiders is custom-tailored to your unique measurements and AI-generated design choices, standard e-commerce return policies do not apply.

**Key Principles:**
- **No "Change of Mind"**: Bespoke garments are cut to your exact shape. Once an Atelier begins production, cancellations or returns for preference are not permitted.
- **The Remake Guarantee**: If the garment significantly deviates from the agreed design or falls outside acceptable fit tolerances, the Atelier will attempt an alteration.
- **Escrow Protection**: Your payment is held in escrow until the final garment is delivered and the 7-day dispute window closes.

### 1. Cancellations
You may cancel an order for a full refund only before the Atelier accepts the quote and moves the order into the "Production Started" phase. The point of no return is typically when the tailor cuts the physical fabric or drafts the final pattern.

### 2. Fit Issues and Measurement Discrepancies

**User Error**: If the provided measurements change post-order (e.g., significant weight loss/gain) or were incorrectly taken without using our guided tools, the cost of alterations falls solely on the customer.

**Atelier Error**: If the physical garment measurements deviate by more than +/- 1.5 inches (industry tolerance) from the provided Fit Profile data, the Atelier is obligated to perform the alteration or, if impossible, initiate a remake at their expense.

### 3. Dispute Process
If a dispute arises over fit or design fidelity:

1. **Open a Case**: Within 7 days of package delivery tracking confirmation, log into your Dashboard and open a dispute attached to the specific order.
2. **Upload Evidence**: You must provide clear, well-lit photographs wearing the garment, along with tape measure photos highlighting the specific measurement discrepancies.
3. **Resolution Window**: The Atelier has 7 days to offer a solution (e.g., partial refund for local tailoring, returning the garment for alteration, or a full remake).
4. **Escalation**: If an agreement cannot be reached, the dispute escalates to Kleiders mediation. We will review the chat logs, the agreed-upon design prompt, and measurement data to issue a final, binding ruling regarding escrow release.

---

## Atelier & Tailor Agreement

This agreement outlines the obligations, service standards, and payment structures for independent tailors and studios operating on the Kleiders Platform.

### 1. Onboarding & Verification
To maintain a high-quality marketplace, Kleiders requires all prospective Ateliers to undergo a verification process. This includes providing a valid business license (if applicable in your jurisdiction), a portfolio of past bespoke work, and verification of your studio's physical address. We reserve the right to approve or deny Atelier applications at our sole discretion.

### 2. Production Standards & Communications
As an approved Atelier, you agree to:
- Respond to customer quote requests within 48 hours.
- Faithfully execute the AI-generated design agreed upon during the quote phase, adjusting for physical feasibility only with the customer's prior written consent via the platform messaging system.
- Provide regular milestone updates (e.g., "Pattern Drafted," "Fabric Cut," "Final Stitching") via the Atelier Kanban board.
- Ship the final garment within the lead time specified in your accepted quote.

### 3. Material Sourcing & Inventory
Ateliers are responsible for procuring the necessary materials to fulfill quotes unless the customer explicitly requests to ship "Customer's Own Material" (COM). Ateliers are encouraged to keep their digital material inventory updated to receive algorithmically matched orders requiring specific fabrics.

### 4. Escrow & Payout Structure
All transactions must occur on-platform. Kleiders acts as the payment intermediary, holding funds in escrow to protect both parties.

| Structure | Amount |
|-----------|--------|
| Platform Fee | 12% of final quote price |
| Material Milestone Release | 30% (upon quote acceptance) |
| Final Payout Release | 70% (upon verified customer delivery) |

### 5. Disputes, Remakes, and Refunds
Bespoke garments are inherently unreturnable. However, if a garment drastically departs from the agreed-upon design or the final measurements fall outside acceptable tailoring tolerances:
- The customer must initiate a claim via the Resolution Center within 7 days of delivery.
- The Atelier is granted the first right to perform a remake or alteration.
- If the Atelier refuses or fails to rectify a gross error, Kleiders reserves the right to refund the customer using the escrowed funds and/or deduct the amount from future Atelier payouts.

**Contact for partner/atelier inquiries**: partners@kleiders.com

---

## Contact & Sales

### Enterprise Features
- **Unlimited Team Seats**: Add your entire design and production team under a single organization.
- **Custom Rate Limits**: Tailored generation quotas and API throughput to match your team's volume.
- **White-Label Options**: Embed Kleiders' AI engine into your own platform with full branding control.
- **Dedicated Support**: Priority SLA, onboarding assistance, and a dedicated account manager.

### Self-Serve Plans
Self-serve plans start at $35/mo. No sales call needed. Visit https://kleiders.com/pricing.

### Contact Channels
- **Sales inquiries**: sales@kleiders.com or https://kleiders.com/contact
- **Technical support**: https://kleiders.com/support
- **Legal questions**: legal@kleiders.com
- **Privacy/DPO**: privacy@kleiders.com
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*This document was last generated on April 2026. For the most up-to-date information, visit https://kleiders.com. For a curated AI-friendly index, see https://kleiders.com/llms.txt.*